"marshknute" (marshknute)
12/22/2016 at 16:00 • Filed to: None | 1 | 16 |
Fuck you USPS. I selected 3-day shipping, but no package yet even though it’s the 5th day. Guess my dad isn’t getting his present this Christmas.
I’m fairly certain the package is lost in the mail. Tracking info hasn’t updated since Monday, and various online sources have indicated that
“In Transit to Destination”
is just an automatically generated status that appears after the package has been unresponsive for 24 hours.
Tried calling customer service but the Reps keep insisting it’s still on time and not lost. Apparently 3-day shipping actually means “hopefully 3-day, but it could be as late as 5 days after the shipping date.” And because it didn’t actually ship until the second day, It’s now going to be 6 days before they admit their fuckup.
I also can’t file a claim until January 2nd because USPS forces you to wait 15 days after the shipping date. Thanks for the fucking Christmas cheer assholes.
Anyone have any experience with tracking down a (probably) lost package?
For Sweden
> marshknute
12/22/2016 at 16:07 | 1 |
trusting the government with your stuff
KusabiSensei - Captain of the Toronto Maple Leafs
> marshknute
12/22/2016 at 16:07 | 0 |
The major parcel carriers are utterly slammed right now (and have been all of December). The volumes have maintained themselves above last year’s peak, and it’s caught a ton of people off guard.
I work in logistics, and our customers (who are the people you buy stuff from and they ship by FedEx/UPS/USPS/DHL/etc) were having a time trying to keep up with the orders. A few facilities went to 24/7 operations to get everything out the door during Black Friday/Cyber Monday rush.
Sad to say, the best thing you can do is be patient. Packages may not be scanned at each stop since the M.O. is “Get it done”, so it gets doubly irritating when there isn’t any visibility.
Once things settle down (first week of January), then stuff that slipped through the cracks will start to come out.
PotbellyJoe and 42 others
> marshknute
12/22/2016 at 16:14 | 0 |
I had one a few months ago get stuck to another package and the day before I was supposed to receive it, it left the sorting center in my state and headed to one 1200 miles away, where it unstuck and started to alert me again of its presence. It arrived 3 days later, torn to shreds, but with the innards intact somehow.
Chasaboo
> marshknute
12/22/2016 at 16:15 | 0 |
You get what you pay for, and with USPS you don’t get much.
PatBateman
> marshknute
12/22/2016 at 16:25 | 1 |
It’ll come. Remain calm. If all else fails, pee on the first postal worker you find.
marshknute
> PatBateman
12/22/2016 at 16:28 | 3 |
Prob not a good plan considering I’ll be seeing my Uncle over Christmas, and he works for the Post Office (not in Oklahoma City)!
Svend
> marshknute
12/22/2016 at 16:29 | 0 |
In the last month, posting anything to New York (from the U.K. anyway) takes twice as long. Royal Mail 3 to 5 days was at least six days alone at JFK.
marshknute
> KusabiSensei - Captain of the Toronto Maple Leafs
12/22/2016 at 16:34 | 0 |
Sorry, but waiting for things to “settle down” isn’t an acceptable excuse when there’s a gift-giving holiday fast approaching.
What frustrates me the most is the fact that they’re forcing me to wait 5 times longer than the desired ship time before I can file a claim. Meaning I could theoretically order it 4 more times before enough time has ellapsed and I’m allowed to complain (assuming those 4 don’t also get lost).
Where have all the lightweights gone?
> marshknute
12/22/2016 at 16:44 | 0 |
Here’s a song to get in the mood.
RamblinRover Luxury-Yacht
> marshknute
12/22/2016 at 16:45 | 0 |
USPS tracking is appalling and usually publishes updates late. It’s very likely it *has* had several check ins and just hasn’t had them clear the system. I’ve had things delivered before the status had updated beyond just some generic “package waiting for pickup”, and lest you think that was just fast delivery... no. It was like a week later.
PatBateman
> marshknute
12/22/2016 at 16:54 | 0 |
Fuck that. Pee on him.
That Bastard Kurtis - An Attempt to Standardize My Username Across Platforms
> marshknute
12/22/2016 at 16:55 | 0 |
One time I had a package seem to go missing, I had the recipient inquire about it and they instantly found it, rerouted it (it went to the wrong place) and they had it the next day.
However, I’m currently in a feud with USPS. I sold a guitar on eBay, and apparently it was a fraud purchase...some prick stole a guy’s credit card and used it to pay me via PayPal. Usually it would be fine, but the tracking for it went from ‘out for delivery’ to ‘not updated’ rather than ‘delivered’. Because of that, I’m currently out $300 and/or a guitar while PayPal figures it the fuck out. USPS has been zero help so far.
Michael
> marshknute
12/22/2016 at 17:25 | 1 |
I once shipped 2 hubs in flat rate boxes. Dropped them off at USPS one on top of the other. One arrived 2 weeks after the other
BKosher84
> PatBateman
12/22/2016 at 20:52 | 0 |
Yay Federal Felonies!!!
KusabiSensei - Captain of the Toronto Maple Leafs
> marshknute
12/23/2016 at 10:41 | 0 |
Waiting up to a specified time before allowing an insurance claim is standard practice for carriers. 30 days from time of shipment gives USPS cover for irregular operations, which *do* happen in the real world.
Packages/pallets/containers don’t always get scanned and the tracking database may not be up to date. Things get possibly lost. More likely, things are misdelivered (I had one place I lived where all my packages were delivered to the next block). Things happen.
It’s part of life. Sorry you don’t like that. Perhaps planning far in advance is required here, rather than trying to rely on a carrier’s estimate of their transit time (which are *estimates* and with few exceptions, not guaranteed . Even the USPS says this about Priority Mail, unless purchasing Priority Express service according to the Domestic Mail Manual . Yes, such a thing exists).
Sorry, but waiting for things to “settle down” isn’t an acceptable excuse when there’s a gift-giving holiday fast approaching.
I’m sure your father is an adult who understands how things work in the real world, since he’s been in it longer than you have.
If you feel that Christmas is solely about gifts and giving them on that particular day, then I really do feel sorry for you, and not much more can be said.
KusabiSensei - Captain of the Toronto Maple Leafs
> RamblinRover Luxury-Yacht
12/23/2016 at 10:44 | 0 |
Most tracking is frankly appalling, since almost all of it comes out of the transportation planning system which makes assumptions about your box being in a container on a trailer, and then just tracks the trailer.
But what do I know? It’s not like I do this for a living or anything.